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Contact MenuSnap about your restaurant

Tell us about the restaurant you run and the change you want to make. We can help clarify the relevant product scope, plan and setup questions before you choose your next step.

Write to MenuSnap

Open your email app

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Already using MenuSnap?

For a problem with an existing account, start with Support. Include the affected restaurant, device, approximate time and what you expected to happen. Share only the information needed to understand the issue.

Open Support

Include these details in your message

  1. Country and locations

    Your country, the number of restaurants and whether you are starting with one location or planning a group rollout.

  2. Current setup

    The ordering or POS system you use, operating systems, printer models and whether you want to keep an existing card terminal.

  3. What needs to improve

    Your priorities: menus and languages, QR ordering, kitchen workflow, member offers, reporting or additional restaurants.

  4. Timing and constraints

    Your target start date, opening hours and any payment, device or migration requirement that needs to be checked first.

Do not email passwords, payment-card details or complete customer lists. If a screenshot helps, hide unrelated personal information.

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