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繁體中文Printer management and execution mode
Merchant printing settings let an authorised administrator review printers, bindings and the configured execution mode. A saved printer entry alone is not an online executor.
Kitchen tickets and receipts, sent to the right printer.
Kitchen printing turns an order into a paper preparation ticket. Receipt printing serves a different purpose: recording a bill or payment for the guest or counter. MenuSnap supports configured print workflows with the printer, rules and execution method chosen for each restaurant.
Set print rules, templates and destinations for each document’s purpose. Available workflows depend on compatible printers, the execution method and restaurant configuration.
- Choose the document and destination
- Check the connection
- Choose what executes printing
Printer settings, routing and task status
Production station routing
Kitchen printing has its own station setting and can be used independently from KDS. Review how eligible items are routed to the kitchen or bar before service.
POS printing status
The POS printing area helps staff review the active setup and printer status. When a task is uncertain, inspect its status and the paper output before requesting another copy.
How does the right ticket reach the printer?
- Choose the document
Kitchen ticket, bill or receipt
- Apply the print rule
Template and destination
- Execute the task
Configured Print Agent or POS
- Check the output
Task status and printed paper
Kitchen tickets and guest receipts use their own rules and destinations. A connection test does not verify the complete order flow.
Choose the document and destination
Identify whether you need a kitchen ticket, a bill or a receipt. Map preparation to the relevant station and choose the intended printer and template.
Check the connection
Check the exact printer model, 58 mm or 80 mm ESC/POS layout and the device that will print. Network, desktop USB and supported Android Bluetooth connections have different requirements; the browser alone does not connect directly to every printer.
Choose what executes printing
Use the supported independent Print Agent, a primary POS with configured backup terminals, or a fixed POS terminal. The selected executor must be authorised and available.
Verify the complete flow
Check the print rule, template, routing and active executor with the expected document. A printer connection test alone does not verify that a restaurant order will trigger the correct ticket.
Which printing conditions should you check?
Compare all plans- Available print tasks depend on the plan, rules and product version. Confirm your exact printer and connection before buying; MenuSnap does not promise support for every printer.
- Network printing, USB printing and cloud-dependent routing have different requirements. An executor must be running with access to the printer for the chosen workflow.
- A backup POS can help only when the supported execution mode and terminal bindings are configured. It does not make every connection work during an internet or local-network outage.
- A kitchen ticket, guest bill and fiscal document are different outputs. Printing a receipt does not establish that a restaurant meets its country’s fiscal or invoice requirements.
Before you start, you may want to know.
Must I install a kitchen display to print tickets?
No. KDS and kitchen printing are independent settings. Configure the print destination and executor for the paper workflow you need.
Can I use any existing USB or network printer?
Compatibility depends on the model, connection, device and software version. Confirm these details with MenuSnap before relying on a printer or purchasing one.
Why does a test print work but an order not print?
A test can confirm only part of the connection. Also check the document type, enabled rule, template, station routing, active executor and the resulting task status.
Should I retry immediately if no paper appears?
First check the executor, task status and printer output. An uncertain result may already have produced paper; repeating blindly can create a duplicate preparation ticket.
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