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繁體中文Sales overview and item sales
Merchant includes an overview and an item-sales report. The item-sales CSV contains item name, category, quantity sold, order count, gross amount and currency for the rows selected in that view.
Restaurant sales and payment reporting
Start with a specific operating question: what sold, where orders came from, or how payments were recorded. MenuSnap separates these views so you can review the relevant figures without treating every total as the same measure.
Workflow illustration
- Choose the restaurant and period
- Choose the question
- Inspect the scope
What can you see and export?
Order channels and payments
Order-channel reporting separates order types and statuses. Payment reporting includes payment-provider, payment-status and refund-status views, so a submitted order is not confused with a successful payment.
Detailed operations and shifts
The Reports area also includes detailed operations and shift/cash views. Access and available data depend on your permissions, plan and how the restaurant records its operations.
How do you answer a sales question?
Choose the restaurant and period
Open the relevant restaurant with an account that has reporting access. Check the store timezone and the date or business-day basis used by the selected report.
Choose the question
Use the overview for a starting point, item sales for dishes, order-channel reporting for order types and statuses, or payment reporting for payments and refunds.
Inspect the scope
Check filters, currency and included statuses. Sales, money received, refunds and cash counted in a shift answer different questions and should not be assumed to match.
Export or follow up
The item-sales view can export the currently filtered item rows as CSV. Use the matching records and period when following up a difference with your team or adviser.
What do the figures include?
Compare all plans- Advanced reports and export capabilities depend on the plan and the individual screen. The item-sales CSV is not a promise that every report or all account data can be exported in one file.
- Reports reflect server-recorded operations. After a connection loss, refresh order and payment states before comparing totals.
- Review restaurants with their own dates, timezone and currency. Do not assume the product performs currency conversion, consolidated group accounting or cross-store funds settlement.
- These are operating reports, not a claim of certified fiscal reporting, a full accounting system or automatic tax filing in every country.
Before you start, you may want to know.
What is included in the item-sales CSV?
It exports the currently filtered item rows with item name, category, quantity sold, order count, gross amount and currency. Its scope follows that view; it is not a full customer or accounting export.
Why can sales and payment totals differ?
They may use different dates, statuses or measures. Check unpaid orders, refunds, the selected period and the latest server-confirmed payment states before comparing sales with received payments.
Can I compare multiple restaurants?
An authorised account can work with its accessible restaurants. Review the same report and comparable periods for each location; confirm any consolidated reporting requirement before choosing your setup.
Does reporting replace my accountant or local fiscal software?
No. Your accounting and country-specific fiscal requirements need their own review. Available operating reports do not establish certification or regulatory approval.
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Start using MenuSnap to make dining better and running your restaurant easier.