Use the devices you have. No dedicated till required.

You do not need to buy a complete set of dedicated POS hardware to start. Use compatible devices for ordering and checkout, then add kitchen screens or printing as your restaurant needs them.

Workflow illustration

  1. Phone
  2. iPad
  3. Android tablet

Choose the screen that fits each role

Start with the devices you already have. A phone suits mobile service; a tablet or computer gives a fixed checkout station more room.

Phone

Take orders and record payments from a compact staff workspace. A useful option for tableside service or a smaller checkout setup.

iPad

Open the browser POS for a larger checkout screen. A compatible tablet can also serve as a kitchen display when KDS is enabled.

Android tablet

Choose a supported POS version for counter service, or use the tablet as a kitchen display with the required setup.

Mac / PC

Use the browser for checkout and restaurant management. Check the download site for the native apps currently available for your operating system.

Keep paper tickets where they help your team

Add a compatible printer for guest receipts, kitchen tickets or both. The ticket layout and connection need to match your printer and supported software.

Guest receiptsKitchen tickets

58mmReceipt paper width
80mmReceipt paper width

These widths refer to layouts for compatible ESC/POS printers. They do not mean every brand or model is supported. Confirm your model and test printing before purchase.

Choose a connection your setup supports

A network cable, USB cable and Bluetooth each need a different setup. Check both the printer and the device that will send its tickets.

Network / Ethernet

Connect a compatible printer to the local network. Supported printing software sends tickets to its configured network address over TCP.

USB

Connect through a supported desktop client or system print queue. The computer needs the appropriate printer driver and a tested setup.

Bluetooth

Supported on the Android client with a paired printer using classic Bluetooth SPP. This does not cover Bluetooth LE printers or iOS Bluetooth printing.

The web POS does not connect directly to printers. Use a supported released client or printing service. Before buying hardware, confirm the model and test both a guest receipt and a kitchen ticket.

Check kitchen and receipt printing requirements

Check payments and connectivity before service

Keep a suitable card terminal

Confirm that payment succeeded on your separate card terminal, then record it in MenuSnap. The terminal continues to handle the actual card charge.

Enable online payments when needed

Use an available payment method with the required provider account and restaurant settings. Availability depends on your country and setup; provider fees are separate.

Prepare for a lost connection

The POS shows connection status and catches up on events after reconnecting. Payments, refunds, settlement and shifts need server confirmation; guest QR ordering needs internet.

What should you check before going live?

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  • Check the supported operating system and released app version before using a device. Browser access does not mean a native app is available for every platform.
  • KDS and printing have their own plan and setup requirements. Check staff access, device limits and kitchen stations before launch.
  • MenuSnap charges 0% platform order commission. Card-terminal and online-payment providers can charge their own fees; available payment methods depend on your country, account and setup.
  • This version does not provide a complete offline ordering and checkout workflow. After reconnecting, check updated order and payment states before repeating actions.

Before you start, you may want to know.

Do I need to buy a dedicated POS terminal?

No. You can start with compatible phones, tablets or computers. Check your device and the functions you need first; a kitchen screen or printer can be added separately.

Can I use a phone to take orders and record payments?

Yes. MenuSnap includes a compact staff workspace for ordering and payment recording. Tablets and computers provide more space for a permanent checkout station. Confirm card-terminal payment success before recording that payment.

Can I use an iPad, Mac or Windows PC?

Yes, on compatible devices. Use the browser POS on an iPad or computer, or choose a released Windows, macOS or Android app from the MenuSnap download centre. Apple App Store and Google Play listings are marked coming soon; do not confuse an app-store listing with the direct installers already available.

Will my 58 mm or 80 mm printer work?

Those widths describe supported ticket layouts for compatible ESC/POS printers, not universal brand compatibility. Check the exact model, connection and supported printing software before buying, then test a receipt and a kitchen ticket.

Can I keep my card terminal, and are payments free?

You can keep a suitable independent terminal and record its payments after it confirms success. This is not a direct terminal integration. MenuSnap has no platform order commission, but your terminal or payment provider can still charge fees.

What can I do without internet?

The POS shows its connection status. Restore the connection before continuing payments, refunds, settlement or shift actions, then check the updated records. This version does not provide a complete offline ordering and checkout workflow.

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