Privacy policy

Te whakahaere a MenuSnap i ngā raraunga whaiaro

Ka whakamārama tēnei kaupapa here he aha ngā raraunga ka tukatukahia, he aha e hiahiatia ai, mā wai e whiwhi, me pēhea hoki te whakamahi i ō motika i roto i ngā ratonga MenuSnap.

1. Kaiwhakahaere, whānuitanga me ngā tūranga

E whakahaerehia ana a MenuSnap e Pengpeng Zhao, he kaipakihi takitahi kua rēhitatia i Pāniora. Ina kīia a MenuSnap hei kaiwhakahaere raraunga i tēnei kaupapa here, mā taua kaipakihi taua tūranga e kawe.

E hāngai ana tēnei kaupapa here ki menusnap.com, te papatohu pakihi, MenuSnap POS, KDS, te mata kiritaki, te tono kai mā QR me ngā ratonga tautoko e pā ana.

Ko MenuSnap te kaiwhakahaere raraunga mō te whakahaere pūkete pakihi, te haumarutanga tūāpapa, te nama me te tautoko tika. Mō ngā raraunga tono kai, tuku kai, pono-kiritaki me ngā kiritaki o te wharekai, mā te wharekai tonu e whakatau te take me te tikanga tukatuka; ko MenuSnap tōna kaiwhakarato ratonga, kaiwhakatukatuka raraunga rānei. Ka taea hoki e MenuSnap te mahi wehe hei kaiwhakahaere raraunga ina hiahiatia mō te haumarutanga tūāpapa, te ārai tinihanga me te ū ki te ture.

2. Ngā raraunga ka tukatukahia

Kei ngā āhuatanga e whakamahia ana e te wharekai, e te manuhiri rānei te tikanga o ngā raraunga. Ka taea te whakauru:

  • Ngā raraunga pakihi me ngā kaimahi: te ingoa, te īmēra, te hash kupuhipa, ngā tūranga, ngā whakaaetanga, ngā taipitopito wharekai me te tūnga pūkete.
  • Ngā ihirangi wharekai: ngā tahua, ngā utu, ngā tautuhinga tāke, ngā whakaahua, ngā whakamāoritanga me ngā whirihoranga pūreretā me ngā pūrere.
  • Ngā raraunga manuhiri me te tono: te tēpu, te wātū QR rānei, ngā kai kua kōwhiria, te reo, ngā tuhipoka, ngā taipitopito whakapā, te wāhitau tuku, te kōtaha pono-kiritaki me ngā kōwhiringa hokohoko.
  • Ngā raraunga tauwhitinga: ngā tapeke, ngā tāke, te tūnga utu, ngā whakahokinga moni me ngā tohutoro kaiwhakarato utu. Kāore a MenuSnap e penapena i ngā tau kāri katoa, i ngā waehere haumarutanga kāri rānei.
  • Ngā raraunga hangarau me te haumarutanga: te wāhitau IP, te user agent, ngā tautuhi pūrere me te wātū, te putanga taupānga, ngā tautuhi tono, ngā takahanga arotake, ngā rangitaki hapa me te wāhi tata e whakatauria ana i te wāhitau IP ina whakahohea mō te haumarutanga.
  • Ngā raraunga tautoko: ngā karere, ngā taipitopito tātaritanga me ngā kōnae ka kōwhiria e te kaiwhakamahi hei tuku.
  • Ngā tāuru me ngā putanga AI kōwhiringa: te kuputuhi tahua, ngā whakaahua, ngā ihirangi whakamāori rānei ka tukuna ina kōwhiria e te pakihi he āhuatanga āwhina-AI.

3. Ngā take me ngā tūāpapa ā-ture

Ka tukatukahia ngā raraunga anake mēnā he take tika, he tūāpapa ā-ture hoki. Kei roto:

  • Te whakatutuki kirimana: te whakarato pūkete, tono kai, POS, kīhini, mata whakaatu, tā, nama me ngā ratonga tautoko.
  • Ngā herenga ā-ture: ngā pūkete kaute, tāke, tuhinga pūtea, utu me ngā whakaritenga ture e hāngai ana.
  • Ngā pānga tika: te tiaki pūkete, te ārai tinihanga me te tūkino, te tātari raruraru, te pupuri i te pono o te ratonga me te whakapai tautoko.
  • Te whakaaetanga: ngā karere hokohoko kōwhiringa me ētahi atu tukatuka e tono motuhake ana i te whakaaetanga. Ka taea te unu whakaaetanga i ngā wā katoa, me te kore e pā ki te tukatuka tika i mua atu.

4. Ngā kaiwhakarato ratonga me te tohatoha raraunga

Kāore mātou e hoko raraunga whaiaro. Ka tukuna anake ina hiahiatia hei whakarato ratonga, hei whai i ngā tohutohu o te wharekai, hei ū ki te ture, hei tiaki rānei i te ratonga me ōna kaiwhakamahi.

Ka uru pea ngā ratonga manaaki kapua, pātengi raraunga, rokiroki me te tuku ihirangi; te tuku īmēra; Stripe, tētahi atu kaiwhakarato utu rānei ka kōwhiria e te wharekai; ngā ratonga Google mō te takiuru, mahere, tūhononga pakihi rānei ina whakahohea; me OpenAI mō ngā āhuatanga AI kōwhiringa. Ka whiwhi ia kaiwhakarato i ngā raraunga e hiahiatia ana mō tana mahi anake, ā, ka herea ki ngā whakamarutanga kirimana, ā-ture rānei.

Ka taea e te wharekai me ōna kaimahi kua whakamanahia te uru ki ngā raraunga nō taua wharekai. Ka whakamahia ngā mana wehe pūkete hei wehe i tētahi wharekai, pakihi rānei i tētahi atu.

5. Ngā whakawhitinga ki tāwāhi

Ka tukatuka pea ētahi kaiwhakarato i ngā raraunga ki waho o Pāniora, o te Rohe Ōhanga Ūropi rānei. Ina hiahiatia, ka whakawhirinaki ngā whakawhitinga ki tētahi whakatau rawaka, ki ngā Standard Contractual Clauses, ki tētahi atu whakamarutanga tika rānei. Kei te āhuatanga me te kaiwhakarato kua whirihoratia mō te wharekai te tikanga o te wāhi tūturu.

6. Te pupuri me te muku

Ka puritia ngā raraunga mō te wā e hiahiatia ana mō ngā take o runga anake. Ko te tikanga ka puritia ngā raraunga pūkete me te whirihoranga i te wā e kaha ana te ratonga, me tētahi wā iti i muri mai. Tērā pea me pupuri ngā tono kai, ngā pūkete pūtea, ngā utu me ngā whakahokinga moni mō ngā wā kua whakaritea e te ture tāke, pakihi, kaute rānei.

Ka mukua, ka tangohia rānei ngā tohu tuakiri i ngā rangitaki haumarutanga, ngā pūkete whakamotuhēhē kua pau, ngā take tautoko, ngā tārua me ngā pāpāho kua mukua, e ai ki ngā hōtaka pupuri. Ka roa ake te pupuri ina hiahiatia e te ture, e tētahi tautohe kāore anō kia tau rānei. Ka ngaro ngā tārua i te hurihanga o te huringa tārua.

7. Your rights

E ai ki te ture e hāngai ana, ka taea te tono uru, whakatika, muku, whakawhāiti, whakawhiti raraunga, te whakahē rānei i te tukatuka. Ka taea te unu whakaaetanga mō ngā mahi e whakawhirinaki ana ki taua whakaaetanga, me te tuku amuamu ki te Spanish Data Protection Agency (AEPD), ki tētahi atu mana whakahaere tika rānei.

Mō ngā raraunga tono kai, tuku kai, pono-kiritaki rānei, whakapā ki te wharekai i te tuatahi, nāna hoki te mana whakahaere i te nuinga o te wā. Ka taea hoki te whakapā ki MenuSnap; mā mātou te tono e tuku whakamua, e āwhina rānei. Tērā pea me whakaū te tuakiri i mua i te tuku, i te whakarerekē rānei i ngā raraunga whaiaro.

Te Pokapū Tiaki Raraunga o Pāniora

8. Ngā pihikete paetukutuku me te rokiroki ā-rohe

Ka penapena tēnei pae i tō kōwhiringa whakaaetanga ki tōna ake pihikete; mā te URL e whakatau te reo. Ina whakaae koe, ka taea e ngā pihikete Google Ads te ine i te ara rēhita me ngā pānuitanga. Ka ine a Google Analytics i ngā toronga me ngā pāwhiri anake mēnā kua whirihoratia, kua whakaaetia hoki. Ki te whakahē, ki te unu rānei i te whakaaetanga, ka noho mono te rokiroki pānuitanga, ā, ka mutu ēnei takahanga tātaritanga tāpiri. Ka whakamahi ngā taupānga kua takiuru i te rokiroki e tika ana mō te haumaru, ngā wātū, ngā tautuhinga me ngā raraunga ā-rohe.

9. Te haumarutanga me te tukatuka aunoa

Ka whakamahi a MenuSnap i ngā mana uru, te wehe pūkete, te tuku whakamuna, te hash kupuhipa, ngā rangitaki arotake, ngā tepe auau tono me te aroturuki whakahaere. Kāore he tikanga haumarutanga e whakakore i ngā tūraru katoa; kia wawe te pūrongo i te urunga kore whakaaetanga e whakapaetia ana.

Ka āwhina pea ngā taputapu AI kōwhiringa ki te whakamāori, ki te whakarite rānei i te tahua, engari kei te pakihi tonu te kawenga ki te arotake i te hua. Kāore a MenuSnap e whakamahi whakatau aunoa anake e hua ai he pānga ā-ture, he pānga nui ōrite rānei ki ngā manuhiri, ki ngā kaimahi pakihi rānei.

10. Te whakapā me ngā huringa kaupapa here

Tukuna ngā pātai tūmataiti me ngā tono motika ki hello@menusnap.com. Whakaurua te pūkete, te wharekai rānei, te āhua o te tono me tētahi ara haumaru hei whakapā atu ki a koe. Kaua e tuku kupuhipa, PIN, ngā taipitopito kāri katoa, ngā kī muna rānei.

Ka whakahou pea mātou i tēnei kaupapa here ina huri ngā ratonga, ngā kaiwhakarato, ngā whakaritenga ā-ture rānei. Mā te rā mana i runga e tohu te putanga o nāianei. Ka whakamōhiotia ngā huringa nui mā tētahi ara ratonga tika ina hiahiatia.