Digital menu or QR ordering: what is the difference?

Start with the guest action

With a digital menu, guests browse dishes, prices, descriptions and available languages, then speak to staff when they want to order.

With QR ordering, guests choose items and options on their phone. Submitted orders can reach MenuSnap POS and the configured kitchen screen or printer without staff re-entering them.

Choose how your restaurant will receive orders

Decide which service channels you offer, how tables are identified and who checks incoming orders. A dining room, takeaway counter and self-delivery service may need different arrangements.

Kitchen screens and printing depend on the restaurant’s configuration and plan. A menu being visible does not by itself mean every kitchen device is ready.

Keep ordering and payment distinct

Guests can submit an order and pay through the restaurant’s chosen process. A QR menu does not automatically activate online card payments.

MenuSnap charges 0% order commission. Payment providers may charge their own transaction fees, and online payment availability depends on your plan, country and account configuration.

Explore the flow before introducing it

Use the public demonstration to understand the guest interface. Demo activity does not create a real restaurant order, payment or kitchen print.

For rollout, check the menu on phones, confirm how staff receive orders and explain the process to guests. Keep a staff-assisted option for guests who need help or cannot use their phone.

MenuSnap frequently asked questions